Privacy Policy

This Privacy Policy describes how Dash Medical collects, uses, and protects your personal information. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

  • Personal Information: This includes your name, contact information (phone number, email address, postal address), and any other information you provide when booking our services or contacting us.
  • Medical Information: To provide appropriate patient transport services, we may collect medical information relevant to the patient’s needs, such as medical conditions, mobility limitations, and special requirements.
  • Booking Information: Details about your bookings, including dates, times, locations, and service types.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and other usage statistics.

2. How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To schedule and provide patient transport services, including coordinating with healthcare providers and ensuring appropriate transport arrangements.
  • Communication: To communicate with you about your bookings, provide updates, and respond to your inquiries.
  • Improving Services: To analyze website usage data and feedback to improve our services, website functionality, and customer experience.
  • Legal Compliance: To comply with legal obligations and regulations.
  • Marketing: With your consent, we may send you promotional materials and updates about our services. You can opt-out of these communications at any time.

3. Data Sharing and Disclosure

We may share your information with:

  • Healthcare Providers: To coordinate patient transport services and ensure appropriate medical care.
  • Service Providers: Third-party service providers who assist us in providing our services, such as IT support, payment processing, and marketing.
  • Legal Authorities: If required by law, we may disclose your information to legal authorities or government agencies.

We ensure that all third parties we share data with are compliant with data protection regulations and have appropriate security measures in place.

4. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission and storage.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments and audits to ensure the effectiveness of our security measures.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience and collect usage data. You can control cookies through your browser settings. Please refer to our Cookie Policy for more information.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dash Medical
[Address]
[Phone Number]
[Email Address]

Effective Date: [Date]